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Organization: Children's Mental Health Services - Bancroft Office - (CMHS)  
Phone Numbers: 613-966-3100
Toll-Free: 1-844-GO2-CMHS (462-2647)
Fax: 613-966-2744
Email: info@cmhs-hpe.on.ca
Website: www.cmhsonline.ca/
Address:
16 Billa St
Bancroft, ON
K0L 1C0
Intersection: Newkirk Ave and Billa St
Accessibility: Wheelchair Accessible    Wheelchair Accessible
Accessibility Notes: If accommodation required, please call ahead for assistance.
Hours:
  Service
Mon8:30am-7pm
Tue8:30am-7pm
Wed8:30am-7pm
Thu8:30am-7pm
Fri8:30am-4:30pmOpen

Executives: Susan Sweetman - Chief Executive Officer
ssweetman@cmhs-hpe.on.ca
Service Description: Providing a range of Mental Health counseling, therapy, and support for children, youth and families. 

Services include:
  • Individual, family and group therapy
  • Counselling & Therapy
  • Brief Therapy Services
  • Intensive In-Home Services
  • Rapid Response Service - Single Session Therapy & Crisis Services (8:30pm-4:30pm Monday to Friday)
  • Live-In Treatment Services
  • Youth Justice Services
  • Waitlist Support & Case Management
  • Referral Support as Needed
  • Groups
Virtual (walk-in) clinic - Call to be linked virtually by telephone or video with a clinician immediately or on the same day

Fees: None
Application: Call to speak with an Intake counsellor or submit online referral. General inquiries can be made to our general information email address.
Eligibility / Target Population: Children and youth 18 years and younger
Languages: English
Language Notes: French interpretation available upon request
Area Served:
Bancroft  
See Also: Community Mental Health Programs
Eating Disorders
Mental Health for Children and Youth
Mood and Anxiety Disorders
Suicide

This information was last completely updated on November 26, 2025

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