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Program: Veterans Ombudsman  
Organization: Canada. Veterans Affairs Canada
Toll-Free: 1-877-330-4343
TTY: 1-833-921-0071
VAC Assistance Service: 1-800-567-5803
Email: info@ombudsman-veterans.gc.ca
Website: ombudsman-veterans.gc.ca/en
Address:
c/o Office of the Veterans Ombud
PO Box 66
Charlottetown, PE
C1A 7K2
Location: Charlottetown
Hours: Mon-Fri 8:30am-4:30pm (AST)
Executives: Nishika Jardine - Veterans Ombudsman
Service Description: Reviews and addresses issues and complaints made by Veterans Affairs Canada clients * includes specific complaints about Veterans Affairs Canada programs and services, as well as systemic issues * information and referral services

Fees: None
Application: Call, email or visit website
Eligibility / Target Population: Canadian Armed Forces Veterans, former members of the RCMP, their families, and their caregivers
Languages: English * French
Language Notes: French publications and website * French interpretation available upon request
Area Served:
Canada  
See Also: Government Services - Appeals and Complaints
Veterans

This information was last completely updated on March 13, 2025

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Updated March 13, 2025
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