If there is an immediate risk CALL 911.

Elder Abuse Resources

If you suspect a senior you know is being abused or neglected, call the elder abuse reporting line toll-free 1-855-542-1336.

The following organizations provide support for individuals and families dealing with elder abuse.


Kingston-Frontenac Council On Aging - Elder Abuse Prevention Support Line
Anyone can call the support line when elder abuse is suspected. Calls are taken by volunteers who are trained to provide information, options and resources.The Council also provides educational presentations on elder abuse and safe and secure aging. 

Area Served: South East Ontario
  Public: Call 1-855-542-1336 to speak to a Peer Support Volunteer


Elder Abuse Ontario (EAO) - Provincial Strategy to Combat Elder Abuse
Regional Consultants work across the province, to coordinate community response to elder abuse by working with and supporting local elder abuse networks, building capacity through training of front-line workers/service providers and raising awareness of the complexities of elder abuse issues with the public through education and events like World Elder Abuse Awareness Day.

EAO in partnership with the Assaulted Women's Helpline, supports seniors at-risk or experiencing abuse. Counsellors provide information and referrals to local agencies and assist with safety planning.

Public: Call 1-866-299-1011
Agencies: Stephanie Cadieux, East Regional Consultant, 613-406-6025 |  elderabuseontario.com


Kingston Police - Vulnerable Sector Unit
Works with community partners to investigate incidents of elder abuse, neglect, fraud and power of attorney abuses. Physical and financial safety education can also be provided. The "Seniors" section provides information that deals with issues and topics related to seniors.

Public: If there is an immediate risk, call 911 | Call 613-549-4660 for non-emergencies | TTY: 613-549-8792 for deaf, hard of hearing or speech impaired persons only
Agencies: Contact Craig MacFarlane, Criminal Investigations Unit, OIC Vulnerable Sector Unit and Fraud Unit at 613-549-4660 ext 6144 | kingstonpolice.ca


Ontario Health atHome - Government funded home health and support services
If the patient is currently receiving services from Ontario Health atHome, the calls/enquiry will be directed to the patient’s Care Coordinator. If they are not receiving services from Home and Community Support Services South East, the call/enquiry can be directed to an intake Care Coordinator or a member of the Elder Abuse Resource Team. Ontario Health atHome's Elder Abuse Policy will guide how reports of abuse are addressed or referred to other services that can help, always respecting the patient’s wishes and consent. Area Served: South East Ontario

Public: Contact Intake at 1-800-869-8828