The law requires that suspected elder abuse that occurs in retirement homes or long-term care homes be reported.

Long-Term Care Homes - Toll-free 1-866-434-0144 or Toll-free TTY: 1-800-387-5559
For information on the rights of people living in Long-Term Care Homes, see Every Resident; Bill of Rights for people who live in Ontario long-term care homes on the Community Legal Education Ontario (CLEO) website.

For Long-Term Care Home reporting contact the Ministry of Health and Long Term Care ACTION Line. Information on the ACTION Line can be found by clicking here to go to the Government of Ontario website. The Line can be contacted as well for any problems, concerns or complaints about issues regarding Home and Community Care Support Services.

Retirement Homes - Toll-free 1-855-275-7472
For retirement home reporting, call the Retirement Homes Regulatory Authority (RHRA). For more information, click here to go to the RHRA website.