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If there is an immediate risk CALL 911.


The following organizations provide supports for elder abuse.  This information explains their services as they relate to elder abuse and how to access the service. 

South East Community Care Access Centre (http://www.southeasthealthline.ca/displayservice.aspx?id=74073)
Allegations of abuse may become known to the South East Community Care Access Centre (South East CCAC) through our patients, or by individuals or organizations in the community.  If the patient is currently receiving our services, the calls/enquiry will be directed to the patient’s Care Coordinator.  If they are not receiving CCAC services, the call/enquiry can be directed to an Intake Care Coordinator or a member of our Elder Abuse Resource Team.  The South East CCAC's Elder Abuse Policy will guide how reports of abuse are addressed or referred to other services that can help, always respecting the patient’s wishes and consent.  Area Served: South East Ontario

Call 1-800-869-8828 for Intake

Agency elder abuse contact:
Carole Park, Manager, Client Services for Placement, 613-966-3530 x2206
carole.park@se.ccac-ont.ca, 470 Dundas St E, Bayview Mall, Belleville, ON  K8N 1G1
(Satellite offices throughout South East)

 
The Council provides an Elder Abuse Prevention Support Line. Anyone can call the support line when elder abuse is known or suspected.  Calls are taken by volunteers who can provide information and options of action.  The Council also provides educational presentations on elder abuse and safe and secure aging.  Area Served: South East Ontario
 
Call 1-855-542-1336 to speak directly to a Peer Support Volunteer
 

Elder Abuse Ontario (http://www.southeasthealthline.ca/displayService.aspx?id=14015)
Elder Abuse Ontario (EAO) oversees the implementation of the provincial “Strategy to Combat Elder Abuse”. Regional Consultants work across the province, to coordinate community response to elder abuse by working with and supporting local elder abuse networks, building capacity through training of front-line workers/service providers and raising awareness of the complexities of elder abuse issues with the public, through education and events like World Elder Abuse Awareness Day (June 15th). The EAO website serves as the portal for a wealth of tools and resources, programs and available community services.

EAO in partnership with the Assaulted Women's Helpline, supports seniors at-risk or experiencing abuse, through the Seniors Safety Line (1-866-299-1011), a toll-free confidential line live-answered 24/7/365. Counsellors provide information, referrals to local agencies and assist with safety planning for senior victims of abuse.

Regional Contact:

Stephanie Cadieux, East Regional Consultant, 613-406-6025
east@elderabuseontario.com


Kingston Police
(http://www.southeasthealthline.ca/displayService.aspx?id=169930)

Suspected crimes can be reported in person at the front desk of police headquarters or by phone.  The Vulnerable Sector Unit works with community partners to investigate incidents of elder abuse, neglect, fraud and power of attorney abuses.  Physical and financial safety education can also be provided.  The "Seniors" section of the Kingston Police website provides information that deals with issues and topics related to seniors.  (www.kpf.ca

If there is an immediate risk, call 911.  
For non-emergencies:  Call 613-549-4660 (24 hours) | TTY: 613-549-8792 (for deaf, hard of hearing or speech impaired persons only)

Agencies can contact Craig MacFarlane, Criminal Investigations Unit, OIC Vulnerable Sector Unit and Fraud Unit
613-549-4660 ext 6144, 705 Division St, Kingston, ON   K7K 4C2

This resource was created in partnership with the Regional Elder Abuse Prevention Network and the South East Community Care Access Centre/SouthEasthealthline.ca.